At Flinta, your privacy and discretion are our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our private online dating, content, and messaging platform. By using Flinta, you consent to the data practices described in this policy. We have designed every part of this platform — from billing to messages — to keep your information private by default.
1. Information We Collect
We collect information you provide when you create an account, set up your profile, or contact us. This includes:
- Registration Information: Username, email address, date of birth (to verify you are 18+), and payment method details.
- Profile Information: Display name, profile photo, bio, relationship preferences, and content or subscription pricing — all controlled by you.
- Content & Messaging Data: Photos, videos, voice notes, and text messages you upload or send on the platform. Auto-deleting content is purged from our servers once the timer expires or it rolls out of your last two visible messages.
- Transaction Data: Subscription payments, pay-per-view unlocks, referral credits, and direct message purchases. Financial records are processed by our payment providers and are never stored in plain text by Flinta.
- Usage Data: Activity logs such as content viewed, messages sent, and features used, to help us rank authentic, active profiles and improve the platform.
- Device Information: IP address, device type, and browser/OS version for security and fraud prevention.
2. How We Use Your Information
We use your information only to operate and improve Flinta's services, including:
- Creating and securing your account and identity verification (18+ check).
- Processing subscription payments and payouts via regional providers (EcoCash, Paynow, PayFast).
- Delivering content you've subscribed to or unlocked, and routing direct messages and voice notes between members.
- Enforcing auto-delete on messages and media, and hiding your profile from any phone numbers or email addresses you've chosen to block.
- Tracking referral credits earned when someone you invite joins and verifies their account.
- Sending essential service notices — billing receipts, security alerts, and policy updates.
- Detecting fraud, abuse, and content policy violations to keep the platform safe.
3. Discreet Billing
All charges processed through Flinta appear on your card or mobile money statement under a neutral descriptor — never under "Flinta," a member's name, or any description of the content. This applies to subscriptions, pay-per-view unlocks, and paid direct messages. If you have questions about a charge, contact support@flinta.app before raising a dispute with your provider.
4. Auto-Deleting Messages & Media
Flinta shows only your last two messages in any conversation. Once a message or piece of media auto-deletes, it is permanently removed from our servers and cannot be recovered by Flinta, other members, or any third party. We do not maintain backup copies of auto-deleted content. Note: screenshots or off-platform recordings made by a recipient are outside Flinta's control.
5. Profile Visibility & Contact-Based Blocking
Members on a premium plan may add specific phone numbers or email addresses to a private block list. If someone signs in to Flinta using a blocked phone number or email, your profile will never appear to them, regardless of location or search activity. This information is used solely for matching-suppression and is never disclosed to the blocked party or any other member.
6. Information Sharing
We do not sell your personal information. We do not share your real name, payment details, or contact information with other members unless you choose to disclose it yourself. We may share data only in the following circumstances:
- Public Profile Elements: Your chosen display name, profile photo, and public bio are visible to other logged-in members, subject to any privacy or block settings you've enabled.
- Payment Processors: Subscription and payout data is shared with EcoCash, Paynow, PayFast, or other regional payment providers solely to process transactions.
- Service Providers: Trusted vendors who provide hosting, security, or analytics services under strict confidentiality agreements.
- Legal Obligations: We may disclose information if required by Zimbabwean or applicable regional law, or to protect the safety of our users or the public.
7. Data Security
We apply industry-standard security practices including encryption at rest and in transit, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong unique password and enable two-factor authentication when available.
8. Location Data
Flinta does not require your precise location to use the platform. If location is requested for any feature, it will be clearly disclosed and optional. You may disable location services through your device settings at any time without losing access to your content or messages.
9. Your Rights and Choices
You have the right to:
- Access and update the information in your account at any time via your profile settings.
- Request a copy of the personal data we hold about you.
- Request deletion of your account and personal data by contacting support@flinta.app. Content and transaction records may be retained for the legally required period.
- Opt out of non-essential communications via your notification preferences.
10. Children's Privacy
Flinta is strictly for individuals aged 18 and older. We require date-of-birth verification during registration. If we become aware that a minor has accessed the platform or provided personal information, we will permanently delete their account and all associated data immediately. If you believe a minor has created an account, please report it to support@flinta.app.
11. Cookies & Tracking
We use essential cookies to keep you logged in and to maintain session security. We do not use third-party advertising cookies or sell your browsing behaviour to advertisers. You may control cookie preferences through your browser settings.
12. Changes to This Policy
We may update this Privacy Policy as our platform evolves. We will notify you of material changes by email and by updating the "Last Updated" date at the top of this page. Continued use of Flinta after a change constitutes acceptance of the updated policy.
13. Contact Us
Questions about this policy or how your data is handled? Reach us at support@flinta.app. We aim to respond within 3 business days.